We are able to design training programmes tailor made for the organisation in all the above business areas. All our seminars are available as open or in-house. Below are some indicative titles of training programmes we have organised in the past.
•
Advanced Selling Skills
•
Basic Salesmanship Techniques
•
Business Continuity Planning
•
Business planning
•
Customer Care
•
Customer Satisfaction measurement
•
Developing Assertiveness
•
Effective Presentation Skills
•
Effective Sales Supervision
•
Elements of Professional Sales Management
•
Energy Audits
•
Emergency Planning
•
Entrepreneurship
•
Environmental Impact Assessment
•
Family Business Development
•
Finance for Managers
•
Food and Beverage Management
•
Front Office Management
•
Hazard Analysis and Critical Control Points
•
Hotel Management
•
Housekeeping for Hotels
•
How to Make a Training Audit
•
Information Technology for Managers
•
Innovation Management
•
Introduction to Industrial Selling Skills
•
Introduction to Merchandising
•
ISO 14000
•
ISO 9000
•
Listening Skills
•
Manufacturing Management Techniques
•
Marketing Planning
•
Modern Management Techniques
•
Modern Manufacturing Techniques
•
OHSAS 18001
•
Performance Measurement
•
Planning Productivity Improvement
•
Problem Solving Techniques
•
Professional Sales Management
•
Profits Jigsaw
•
Productivity improvement
•
Risk Assessment
•
Sales Management
•
Sales Department Reengineering
•
Small Business Management
•
Statistical Process Control (SPC)
•
Telephone Behaviour
•
Total Quality Management (TQM)
•
Total Quality Management and ISO 9000
•
Working Capital Management
Contact us for tailor made seminars. The Directors and staff are always available to discuss specific requirements of clients.
